1. Introduction
At Ingeniu, we place particular importance on respecting your privacy and being transparent about the use of tracking technologies.
This cookie policy aims to clearly inform you about the use of cookies while you browse our platforms:
- ingeniusolutions.com - Main site and services
- workroads.com - Software
- programmeessor.com - Support for the ESSOR program
Our Commitment: We use cookies that are necessary for the proper functioning of our services and for improving your user experience, as well as performance, analytics, and advertising cookies. Among these cookies, none that rely on the use of personal data are deployed without the explicit consent of the user.
2. What is a cookie?
A cookie is a small text file (usually less than 1 KB) stored on your device (computer, tablet, smartphone) when you visit a website.
Operation
- Creation: The web server sends the cookie to your browser
- Storage: Your browser saves it locally
- Transmission: Automatically resent during subsequent visits
- Expiration: Automatically deleted after the defined duration
Types of Cookies
- Session cookies: Deleted when the browser is closed
- Persistent cookies: Stored for a defined period
- Internal cookies: Placed by Ingeniu
- Third-party cookies: Placed by our partners (Google, etc.)
3. Categories of cookies used
We categorize our cookies into 4 main categories based on their purpose:
Necessary | Essential Cookies
Purpose: Ensure the proper technical functioning of our platforms
Consent: Not required (legitimate interest)
Usage examples:
- User session maintenance (login)
- Cart Memory (WorkRoads)
- Security and anti-bot protection
- Language and Region Preferences
- Operation of forms
Analytics | Audience Measurement
Purpose: Analyze the use of our sites to improve them
Consent: Required
Usage examples:
- Number of visitors and page views
- Navigation routes and exit points
- Page performance (loading time)
- Effectiveness of call-to-action
- Traffic Sources (Referrers)
Marketing | Advertising and Retargeting
Purpose: To offer personalized content and advertisements
Consent: Required
Usage examples:
- Retargeting on LinkedIn and Google
- Measurement of advertising campaign effectiveness
- Customization of displayed content
- Conversion tracking (demo, quotes)
- Attribution marketing (source → conversion)
Preferences | Customization
Purpose: To remember your choices to enhance your comfort
Consent: Implicit (legitimate use)
Usage examples:
- Display and layout preferences
- Saving of applied filters
- Cookie consent choices
- Contact Preferences (email/phone)
4. Details of cookies by service
Ingeniu (ingeniusolutions.com)
On our main site, we use specific cookies for:
- Customize content according to your user/business profile
- Measure the effectiveness of our communication and promotion campaigns.
- Facilitate appointment scheduling and file tracking
- Collect usage metrics (anonymized)
WorkRoads (workroads.com)
Our SaaS platform uses cookies to:
- Keep your work session active
- Save your interface preferences
- Optimize rendering performance
- Collect usage metrics (anonymized)
ESSOR Program (programmeessor.com)
On our website dedicated to the ESSOR Program, we use specific cookies to:
- Remember your answers to the eligibility quizzes
- Customize content according to your user/business profile
- Measure the effectiveness of our communication and promotion campaigns
- Facilitate appointment scheduling and file tracking
- Collect usage metrics (anonymized)
Third-party cookies
Some cookies are placed by our partners (Google, LinkedIn...). We do not have direct control over these cookies, but we carefully select our partners and give you the option to refuse them.
Cookie Table
| Service | Cookie | Type | Purpose | Duration |
|---|---|---|---|---|
| Ingeniu | _session_id | Necessary | User session maintenance | 24h |
| Ingeniu | _csrf_token | Necessary | Form Security Protection | Session |
| Ingeniu | cookies_consent | Preferences | Cookie choice memorization | 1 year |
| Google Analytics | _ga | Analytical | Unique visitor identification | 2 years |
| Google Analytics | _ga_XXXXXXXXX | Analytical | GA4 property session status | 2 years |
| Google Analytics | _gid | Analytical | Visitor distinction (short term) | 24h |
| LinkedIn Ads | _linkedin_partner_id | Marketing | LinkedIn campaign attribution | 180 days |
| LinkedIn Ads | li_gc | Marketing | LinkedIn consent storage | 180 days |
| Google Ads | _gcl_au | Marketing | Google Ads Conversion Tracking | 90 days |
| Cloudflare | __cf_bm | Necessary | Protection bot/security | 30 min |
| WorkRoads | workroads_session | Necessary | Session application SaaS | 7 days |
| WorkRoads | user_preferences | Preferences | User interface | 1 year |
5. Management of your preferences
During your first visit to our sites, a consent banner allows you to accept or refuse the use of non-essential cookies.
Cookie Control Centre
You can change your preferences at any time by clicking on the “Manage my cookies” link.
Browser Configuration
You can also configure your browser to control cookies:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Impact of Deactivation
Possible consequences:
- Necessary cookies: Possible malfunctions (login, forms)
- Analytical cookies: Loss of personalization of the experience
- Cookie marketing: Less relevant ads
6. Security and protection
Security Measures
- Encryption: All our cookies are transmitted via HTTPS
- Secure attributes: HttpOnly, Secure, SameSite
- Limited duration: Automatic expiration based on purpose
- Regular purge: Automatic cleaning of expired cookies
Protection of sensitive data
Our cookies never contain:
- Password or login information
- Banking or financial data
- Directly identifiable personal information
- Content of your files or projects
7. Cookies and international compliance
Regulations Complied With
- PIPEDA - Canadian Personal Information Protection and Electronic Documents Act
- GDPR - European Regulation on Data Protection
- CNIL - Recommendations from the French Commission
- CCPA - California Consumer Privacy Act
International Transfers
Some cookies (Google, LinkedIn) may transfer data to the United States. These transfers are governed by:
- Standard Contractual Clauses (SCC)
- Data Protection Agreements (DPA)
- Remedies in case of violation
8. Contact and support
General contact
By email: bonjour@ingeniusolutions.com
ou : Contact Form
Technical support
- Various technical issues: support@ingeniusolutions.com
- WorkRoads : support@workroads.com
- Form: Contact Form
Frequently Asked Questions
| Question | Answer |
|---|---|
| Do cookies slow down my browser? | No, our cookies are lightweight (<1KB) and optimized for performance |
| Can I use your sites without cookies? | Partially. Necessary cookies are required for proper functioning |
| Are my data sold through cookies? | No, never. We do not sell any personal data. |
| How to delete all cookies? | Through your browser settings (history/data section) |
9. Update of this policy
This cookie policy may be updated to reflect:
- The evolution of our services and features
- Regulatory changes
- The addition or removal of partners
- Security enhancements
Notification of changes:
When necessary, we implement notification methods for our users, such as:
- An information banner for 30 days on our sites
- Notification emails to registered users
- Automatic updates of the consent manager
Significant changes requiring new consent will be subject to a specific request via our cookie banner.