1. Purpose and Scope
The present Terms of Use (TOU) are intended to govern access to and use of the websites and digital platforms operated by Ingeniu Inc., a Quebec-based Canadian company specializing in engineering services.
Relevant platforms:
- ingeniusolutions.com - Main site and services
- workroads.com - Software
- programmeessor.com - Information and support for the Essor program.
- All subdomains and associated applications
These platforms form an ecosystem designed to provide:
- Specialized engineering services (primarily for operational purposes) aimed at various industries.
- Consulting services and technical audits
- Software solutions (including WorkRoads)
- Support for government programs (ESSOR Program, etc.)
- Educational and informational content
- Practical resources
Any use of our sites and platforms implies full and unconditional acceptance of these Terms of Use.
Distinction between Terms of Use and Service Contracts
The present Terms of Use exclusively govern the use of our web platforms (browsing, free content, online tools...). They are distinct and complementary to the specific service contracts concluded with Ingeniu Inc.:
- Audit and consulting contracts (negotiated specific conditions)
- Development contracts (dedicated specifications)
- WorkRoads Licences (specific subscription conditions)
- ESSOR Support Agreements (dedicated contractual terms)
In the event of a conflict between these Terms of Use and a signed service contract, the specific contractual terms take precedence for the service in question.
2. Access to services
Our sites and platforms are freely accessible to any user with an Internet connection, subject to any potential technical and geographical restrictions.
Open access
- Public Content Consultation
- Download of free resources
- Access to qualification tools (quizzes, calculators)
Restricted access
Some content or services may require:
- An registration (newsletter, client space, WorkRoads platform)
- A purchase (engineering services, software license)
- A preliminary qualification (ESSOR criteria, technical capacity)
User Engagement
The user agrees to provide accurate and up-to-date information when registering or requesting services. Any false statement may result in the suspension of access to the services.
3. Intellectual Property
All elements published on our platforms are protected by Canadian and international intellectual property law:
Protected elements
- Content: Texts, articles, guides, videos, webinars
- Source codes: CAD scripts, algorithms, plugins
- Software: WorkRoads platform, mobile applications
- Visuals: Images, graphics, logos, graphic charter
- Databases: Structures, client data, metrics
- Brands: Ingeniu, WorkRoads, associated slogans
Usage Rights
The user has a personal and non-commercial right to use the content accessible for free, within the following limits:
- ✅ Consultation and download for personal use
- ✅ Sharing links to our content (with attribution)
- ✅ Short citation with source mention
- ❌ No full reproduction without permission
- ❌ Modification or derivation of content
- ❌ Commercial use or resale
- ❌ Integration into other platforms
Sanctions
Any unauthorized reproduction, representation, distribution, or exploitation may result in civil and criminal proceedings in accordance with the Criminal Code of Canada and the Copyright Act.
4. User Responsibility
The user is solely responsible for the use they make of the information and services provided on our platforms.
User Obligations
- Comply with these Terms of Use and the applicable legislation
- Do not compromise computer systems
- Do not distribute illegal or malicious content
- Protect your access credentials (if applicable)
- Report any malfunction or abuse observed
Prohibited uses
- Intrusion or hacking attempts
- Use of malicious bots or scripts
- Voluntary server surcharge
- Identity theft or false declaration
- Distribution of viruses or malware
5. Limitation of liability
Nature of our services
Although our content is carefully written by qualified individuals, it constitutes general information and cannot replace:
- A personalized technical advice
- A specific engineering study
- A professional audit of your facilities
- A guarantee of results
Exemption from warranty
Ingeniu Inc. cannot be held responsible:
- Direct or indirect damages resulting from the use of the information
- Operating, data, or profit losses
- Decisions made based on our content
- Results obtained from the application of our methods
- Temporary service interruptions
Government programs and grants
Our support services for government programs (ESSOR, etc.) provide a consulting and assistance service. The effective acquisition of grants depends on:
- Competent government agencies (Investissement Québec, etc.)
- Of their current evaluation criteria
- On the quality of the submitted file
- Available budget envelopes
No guarantee of obtaining funding can be given.
6. Availability and Maintenance
Ingeniu Inc. strives to ensure continuous access to its platforms 24/7, but cannot guarantee the absence of temporary interruptions.
Scheduled Interruptions
- Preventive maintenance (prior notification if possible)
- Critical security updates
- Major functional developments
Unscheduled interruptions
- Technical failures beyond our control
- Exceptional server surcharge
- Internet infrastructure issues
- Cyber attacks suffered
No compensation may be claimed in the event of temporary unavailability.
7. External Links and Partners
Our sites and platforms may contain links to external resources or services from third-party partners:
Ingeniu Inc. cannot be held responsible:
- Content from these external sites or services
- Of their privacy policy
- On their availability or operation
- Transactions made with these third parties
8. Data Protection
The personal data collected through our sites and platforms is processed in accordance with our Privacy Policy, our Cookie Policy and to the regulations in force:
- Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec: Bill 25 on the Protection of Personal Information
- Europe: General Data Protection Regulation (GDPR)
The user has, in particular, the rights of access, rectification, deletion, and opposition regarding their personal data.
Contact: bonjour@ingeniusolutions.com or Contact Form
9. Cookies and similar technologies
Our platforms use cookies and similar technologies to:
- Ensure proper technical functioning
- Analyze the audience and improve the experience
- Customize content (with consent)
- Measure the effectiveness of our campaigns
The user can configure their preferences through the consent banner or consult our Cookie Policy and our Privacy Policy
10. Modification of the Terms of Use
Ingeniu Inc. reserves the right to modify these Terms of Use at any time for:
- To adapt to legal or regulatory changes
- Improve the clarity or accuracy of the terms
- Take into account the evolution of our services
Notification of changes
Any substantial changes will be communicated via email to registered users and/or through an information banner on our platforms.
The continued use after notification constitutes acceptance of the new terms.
11. Governing Law and Dispute Resolution
Applicable law
The present Terms of Use are governed by Canadian law and, more specifically, by the law of the province of Quebec.
Amicable resolution
In the event of difficulties in interpreting or applying these Terms of Use, the parties agree to seek an amicable solution before taking any legal action.
Judicial competence
In the absence of an amicable resolution, any dispute will be brought before the competent courts of Montreal, Quebec, Canada.
Divisibility Clause
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12. Governing Law and Dispute Resolution
Applicable law
The present Terms of Use are governed by Canadian law and, more specifically, by the law of the province of Quebec.
Amicable resolution
In the event of difficulties in interpreting or applying these Terms of Use, the parties agree to seek an amicable solution before taking any legal action.
Judicial competence
In the absence of an amicable resolution, any dispute will be brought before the competent courts of Montreal, Quebec, Canada.
Divisibility Clause
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.